Proofreader
SAP
October 2012 - Present (8 months)
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Remote
• Proofread and copy edit technical documents under deadline -- correct spelling, usage, grammar and punctuation according to the SAP style guide.
Skills: Word, Microsoft Office Excel, Microsoft Office Powerpoint, Proofreading, Copywriting, Editing, Adobe
Proofreader
Bailey Gardiner Creative
May 2010 - Present (3 years 1 months)
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San Diego, California
• Proofread and copy edit advertising, public relations, social media marketing and internet marketing copy under deadline.
Senior Social Media Writer/Editor (contract)
Wells Fargo Inc
October 2012 - March 2013 (5 months)
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San Francisco, California
• Ensure overall compliance with Wells Fargo branding, editorial standards, and guidelines
• Interact with key stakeholders to align their needs with social business objectives
• Collaborate with product/stakeholders and UX teams in definition and execution of appropriate solution
• Writing/editing content on the CEO portal including online help, error messages, screen content, and instructional guides
• Develop and maintain editorial calendar for CEO blog
• Solicit content contributions, recruit and coach blogger
• Edit and ensure appropriate reviews for all of CEO blog post and comments
• Monitor blog for user activity and provide necessary follow up to comments and requests
• Maintain and update standards and process documentation as necessary
Skills: Microsoft Office Excel, Word, Power Point, Internet Research, Web writing / blogging, Marketing Copywriting, Copywriting, Proofreading, copy editing, Outlook
Senior Interactive Writer / Editor
U.S. Bancorp
July 2012 - October 2012 (3 months)
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San Francisco, California
The Senior Interactive Writer/Editor originates and edits content for the Mobile platform in accordance with defined content responsibility roles. Interacts closely with Content Strategists and marketing copywriters to achieve stated site goals.
Strategic:
• Understands and contributes to the development of content standards and strategies.
• Conversant with web writing/editing best practices and standards.
• Conversant with design and technical needs and restrictions of site.
• Understands and supports appropriate business messaging across the website.
• Understands and interprets technical and design documentation (e.g. wireframes, use cases, technical specs, design specs, etc.).
Tactical:
• Writes and/or edits content that adheres to standards and strategies and meets user and business needs and goals.
• Collects content assets provided by business lines, marketing, and other contributors and repurposes/edits to adhere to standards and strategies.
• Composes and/or edits error messages in collaboration with technical staff.
• Composes/edits instructional text.
• Copy edits marketing, business line, and other site messaging.
• Maintains Content Strategy Guide.
• Reviews and edits content contributions from all business lines and partners.
Skills: Word, Excellent follow up and communication skills, Team Player, Microsoft Word and Excel, HTML Email Newsletters/Marketing, Client Relations, Large groups, Content Writing, Email Marketing, Microsoft Office Powerpoint
Lead Worldwide Marketing Writer — Hardware Products
Lexmark International Sas
April 2012 - July 2012 (3 months)
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Lexington, Kentucky
• Write, edit and proofread Lexmark B2B and B2C marketing and advertising copy with a focus on products and hardware.
• Develop the campaign strategy to drive revenue for targeted vertical markets to meet revenue targets while staying within budget.
• Interface regularly with stakeholders and subject matter experts to include industry consultants, product marketing, field sales and executives to gather relevant information and get campaign strategies and touches approved within the organization.
• Negotiate with creative agencies, industry analysts and others to create appropriate assets with a horizontal and/or vertical focus to key and target accounts.
Skills: MS Word, MS Excel, MS Power Point, Internet Research, International Marketing, internet marketing, Communication Skills, Marketing, Advertising, Administrative Writing Skills
Senior Writer / Editor, Auto & Home eBusiness
MetLife Auto and Home
November 2011 - April 2012 (5 months)
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Warwick, RI
• Responsible for digital content management and workflow for all of Client Auto & Home's online presence.
• Responsible for the conception and execution of innovative copy and content including all aspects of digital marketing - large web initiatives, micro-sites, landing pages and e-mail campaigns.
• Develop and manage processes for content creation and delivery; sometimes within the context of a content management application and sometimes not.
• Work with teams across the business to deliver appropriate content to websites.
• Work closely with Information Architects and Visual Designers in a team environment under tight deadlines.
• Use more than one voice while writing long form or headlines.
• Juggle multiple projects simultaneously and work closely with the business, Legal and the MetLife User Experience team.
• Use web publishing best practices including SEO
• Create content to improve user experience and for online media, Public Relations, social media and mobile/tablet devices.
Senior Web Writer, Global Content
PayPal / eBay
May 2011 - November 2011 (6 months)
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Austin, Texas
- Created compelling content based on user needs, business objectives, and product knowledge.
- Became a subject matter expert in assigned product areas.
- Collaborated effectively with user interface and visual designers, product managers, and developers.
- Presented work and communicated content strategy to teams.
- Analyzed data to evaluate the effectiveness of content strategy, and push towards continuous content improvement.
- Upheld content quality standards help to maintain consistent writing style and voice across the site.
- Understood and adhere to brand, stylistic, and legal requirements.
- Understood localization and international requirements.
- Understood product development life cycle, milestones, and deliverables.
Web Content Writer / Editor
United Services Automobile Association (USAA)
December 2010 - May 2011 (5 months)
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San Antonio, Texas
Create effective web content for each assigned content request assigned to the writer through the Content and Publishing Department front door.
Writing includes but is not limited to:
• Content for web application quote, buy or service flows.
• Banner marketing copy.
• Demand Generation email marketing.
• Advice article content.
• Informational messages.
• Glossary terms and definitions.
• Error messages.
• Alternate copy treatments for all content exposed to A/B testing exercises.
Skills: ms office suite, SharePoint, MS Excel, MS Word, MS Windows, MS Power Point, MS Outlook, Communication Skills, COMMUNICATION, Marketing Communications
Technical Editor
Mitchell1
September 2010 - December 2010 (3 months)
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Poway, California
• Research, develop and edit commercial vehicle diagnostic and repair information for incorporation into Commercial Vehicle Group applications.
• Use the Mitchell Electronic Publishing System to research and compile diagnostic, repair and other pertinent data and verify the technical accuracy and consistency of information within established guidelines.
• Working in a team environment, contribute toward the achievement of organizational objectives.
• Prepare and submit project status reports for each assignment as requested.
• Maintain a professional and cooperative attitude within the CVG Editorial Department and with all support groups.
• Achieve a working knowledge of current commercial vehicle applications.
Skills: HTML
Technical Editor
Hitachi Data Systems Corporation
January 2009 - May 2010 (1 years 4 months)
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Santa Clara, California
• Consistently hit strict deadlines with perfect results, generating additional technical work as a proofreader and copy editor of internal documents and documents prepared for client use.
Online Copy Manager
PETCO Animal Supplies, Inc.
November 2008 - February 2009 (3 months)
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San Diego, California
Wrote PETCO.com content under deadline Wrote email advertising/marketing material under deadline Wrote daily blogs under deadline Wrote press releases, white papers and additional correspondence Ethically wrote within SEO/SEM guidelines to increase traffic and PETCO revenue
Accomplishments: Measurably increased traffic and revenue for PETCO through creative development of website content, e-mail advertising/marketing material, blogs, press releases, white papers, and additional correspondence, in accordance with search engine optimization/search engine marketing (SEO/SEM) guidelines.
Senior Copywriter
DriveOK Inc.
March 2008 - November 2008 (8 months)
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San Diego, California
Wrote website content, email advertising and marketing material daily under deadline. Wrote blogs, press releases, white papers and additional marketing communication daily under deadline. Ethically wrote within SEO/SEM guidelines to increase traffic and revenue.
Accomplishments: Created Page 1 Google ranking for two DriveOK Inc. websites within two months, which played a key role in dramatically increasing sales of the company’s GPS fleet tracking devices. Earned four out of four possible performance bonuses in eight months of employment.
Proofreader
Training Systems Design
August 2007 - November 2008 (1 years 3 months)
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Los Angeles, California
• Consistently hit strict deadlines with perfect results, generating additional technical work as a proofreader and copy editor of internal documents and documents prepared for client use.
Freelance Sports Writer
The Associated Press
January 2004 - November 2008 (4 years 10 months)
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San Diego, California
Authored game stories and feature stories, maintained game statistics, and attended press conferences for the San Diego Chargers, San Diego Padres, Team USA Softball, boxing events, college athletic events, and various other games for The Associated Press. Prepared and released Southern California news for The Associated Press news wire. Took phone calls and conducted interviews under very tight deadlines.
Freelance Sports Writer
The San Diego Union-Tribune
August 2003 - November 2008 (5 years 3 months)
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San Diego, California
Wrote over 200 published game stories and personal profile (feature) stories. Interviewed players and coaches and consistently hit very tight deadlines.
Accomplishments: Created the first-ever San Diego County high school tennis rankings.
Copywriter
HD Supply
July 2007 - October 2007 (3 months)
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San Diego, California
Wrote, edited and proofread nationally distributed annual catalog, brochures and other documents under deadline
Chief Copywriter/Editor
Pacific Law Center
March 2007 - June 2007 (3 months)
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San Diego, California
Wrote and edited original PR/marketing/SEO content for the firm's website, newsletter and blog under deadline; Wrote attorney profiles and feature pieces under deadline; Assisted webmaster with website and newsletter layout
Technical Writer/Editor
San Diego Gas and Electric
January 2007 - February 2007 (1 months)
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San Diego, California
Cross-checked company maps with electronic (computer) files for accuracy; Used SDG&E computer filing system (Documentum)
Technical Editor
NextWave Wireless, Inc.
September 2006 - October 2006 (1 months)
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Del Mar, California
Wrote/edited manuals and compiled acronym list of technical terms by communicating with company engineers; Proofed spelling and grammar; Checked document margins, formatting and spacing for consistency
Public Relations Manager
The All American Football League
August 2006 - September 2006 (1 months)
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San Diego, California
Created and maintained relationships with all media outlets to schedule interviews and coordinate league press releases
Wrote, edited and updated league website, blog and outgoing correspondence daily
Technical Writer
Jacobs Engineering Group, Inc.
June 2006 - August 2006 (2 months)
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San Diego, California
Wrote, edited, updated, filed and copied (manually or via computer) engineering plans and drawings under deadline
News Reporter
KBAK-TV (CBS)
July 2005 - September 2005 (2 months)
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Bakersfield, California
Weekend News Anchor/Producer, Weekday Reporter
KREX-TV (CBS/FOX)
August 2004 - May 2005 (9 months)
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Grand Junction, Colorado