Jeffery Perry

Insurance Agent at New York Life Insurance Company (Fremont, CA)

jeffperrygiles@gmail.com 925-368-8588 (mobile) 510-793-3025 (home)

jeffperrygiles (AOL)

caliguy82@hotmail.com (MSN)

jeffperrygiles (Yahoo!)

364-230-852 (ICQ)

36113 Cedar Blvd.

Newark, California

94560

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Jeffery Perry

Insurance Agent at New York Life Insurance Company (Fremont, CA)

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Summary

I have extensive experience in retail and food service management, skilled in translation and interpretation, multilingual with background in Spanish, English and Brazilian Portuguese, experience with computer hardware and software applications, experience with computer networking and troubleshooting. I am currently in the process of completing my BS in Human Development and Family Studies with a concentration in Premedical studies. I will then apply for admission into a medical program to receive an MD with a specialty in Pediatrics. Specialties: I have extensive experience and the ability to interview and hire excellent employment candidates that will drive financial business results and surpass company expectations while exemplifying integrity and great work ethic.

Experience

Insurance Agent

New York Life Insurance Company

August 2012 - Present (9 months) • Fremont, CA

Financial Services Professional - Licensed Life and Health agent in California. Also licensed in Utah and Arizona. I develop relationships with individuals and businesses and help people determine their personal and financial goals and develop a plan to help them reach their goals, beginning with my financial discovery process to help paint a picture of their current situation and anticipated future. I help people protect their families and their financial assets through life insurance, retirement plans and education funding through life insurance.

Skills: Interpersonal, customer service/sales, Insurance sales, Life and Health licensed in CA, UT, AZ

Store Manager

Starbucks Coffee Company

September 2010 - Present (2 years 8 months) • Fremont, CA

Manage all aspects of store for profitability. Responsible for staff of up to 25, including shift supervisors. Oversaw all aspects of store operations, including shipment receiving and inventory management, customer service, total store sales and contribution, and store action plans.

Skills: TYPING, Bilingual, Microsoft Excel, Microsoft Outlook, MICROSOFT WORD, Spanish, Bilingual - Portuguese, Beginner Sign Language - (ASL)

Sales Associate

Gap

September 2010 - Present (2 years 8 months) • Newark, CA

Ring customer transactions at the POS, suggestive sell additional merchandise, meet sales and credit card enrollment targets, assist customers in assembling outfits and fit sessions.

Customer Experience Supervisor

Gap Inc. - Banana Republic

March 2010 - September 2010 (6 months) • Los Gatos, CA

Scheduling, interviewing, hiring, performance reviews, enhance customer experience, new account goals and management, payroll and budget management, manage sales and new account goals and promote local marketing, build local business relationships, etc.

Customer Experience Supervisor / Assistant Manager

Gap Inc. - Banana Republic

September 2009 - March 2010 (6 months) • Brentwood, CA

Assistant Manager for retail chain store. Scheduling, Marketing, Customer experience focus, building local business relationships, interview and hire new candidates, manage payroll and budget.

Assistant Customer Experience Manager

Gap Inc. - GapKids and babyGap

February 2009 - September 2009 (7 months) • Los Gatos, CA

Acting General Manager and Assistant store manager of large retail chain clothing store. Responsible for interviewing and hiring associates and supervisors, responsible for scheduling of all store employees, oversee all aspects of the customer experience in the store, assist head of store in all aspects of driving financial results and managing all store employees.

Skills: Interim Store Manager

Brand Logistics Expert

Gap Inc.

November 2008 - February 2009 (3 months) • Newark, CA

Responsible for receiving and processing of all shipments, oversee shipment team and ensure timely processing of new flow merchandise, responsible for ensuring consistent organization and cleanliness of back stock room, responsible for proper execution of store replenishment plan.

Interim General Manager/Assistant General Manager

Jamba Juice

October 2006 - October 2008 (2 years ) • Fremont, California

Assistant Manager and Interim General Manager of high volume food service/smoothie chain.

Responsible for staff of 50, including 8 shift managers in a high volume and fast paced environment. Oversaw all aspects of daily and weekly bookkeeping, scheduling, and customer service

Assistant General Manager

Jamba Juice

January 2006 - January 2008 (2 years ) • Fremont, CA

Responsible for overseeing all aspects of the store, including scheduling, financial results, labor management, store inventory, interviewing and hiring of leads and team members and achieving business goals.

Supervisor

Cost Plus World Market

February 2006 - October 2006 (8 months) • San Jose, CA

Acting Assistant Manager and supervised Department heads and sales associates at store level. Oversaw all aspects of store including directly managing four department managers and all sales associates. I interviewed candidates for employment and hired those that exceeded company standards for employment. This was a new store setup and I was in charge of training new employees and department managers as well as the setup of the store before new store opening. Trained associates on registers and servicing customers.

Shift Manager

McDonald's Restaurants of Colorado, Inc.

September 2004 - December 2005 (1 years 3 months) • Fort Collins, CO

Responsible for 15-20 team members on shift in a fast-paced, busy environment Manage labor costs and product waste, properly deploy team members to improve speed of service and customer satisfaction, cash management and inventory control, open and close store.

Field Technician/Customer Service Rep./Network Admin.

Pro-Fect Carpet Cleaning

June 1999 - September 2004 (5 years 3 months) • Brentwood, CA

Troubleshoot and repair computers, answer phones and schedule client appointments and travel to customer sites for cleaning appointments. Manage company servers and workstations, design and manage company website, drive to customer site locations and clean upholstery and carpets, collect customer payments and inventory product on-hand at office and in vehicles.

Courtesy Clerk

Safeway Inc

January 2000 - February 2002 (2 years 1 months) • Brentwood, CA

Perform customer assistance-related tasks and aid in translating for Spanish-speakers Assist customers in locating merchandise quickly, maintain aisles and parking lot areas clean and free of debris, assist cashiers to bag purchases and run returns and go-backs to product homes, assist customers to cars with their purchases.

Network Administrator / Level 1 IT

Strauss Design Group

January 1999 - February 2001 (2 years 1 months) • Brentwood, CA

Responsible for timely maintenance, troubleshooting and repairs of company workstations and servers, as well as network mapping, software and hardware troubleshooting and new device installations, network topology adjustments/alterations